How to integrate Iterable MCP with OpenAI Agents SDK

This guide walks you through connecting Iterable to the OpenAI Agents SDK using the Composio tool router. By the end, you'll have a working Iterable agent that can summarize iterable campaign performance today, add customer to welcome journey, update user email subscription status through natural language commands. This guide will help you understand how to give your OpenAI Agents SDK agent real control over a Iterable account through Composio's Iterable MCP server. Before we dive in, let's take a quick look at the key ideas and tools involved.

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Iterable is a cross-channel marketing platform for building campaigns across email, SMS, push, and in-app channels. It helps teams personalize customer journeys and optimize engagement from one place.

116 Tools

Introduction

This guide walks you through connecting Iterable to the OpenAI Agents SDK using the Composio tool router. By the end, you'll have a working Iterable agent that can summarize iterable campaign performance today, add customer to welcome journey, update user email subscription status through natural language commands.

This guide will help you understand how to give your OpenAI Agents SDK agent real control over a Iterable account through Composio's Iterable MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

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TL;DR

Here's what you'll learn:
  • Get and set up your OpenAI and Composio API keys
  • Install the necessary dependencies
  • Initialize Composio and create a Tool Router session for Iterable
  • Configure an AI agent that can use Iterable as a tool
  • Run a live chat session where you can ask the agent to perform Iterable operations

What is OpenAI Agents SDK?

The OpenAI Agents SDK is a lightweight framework for building AI agents that can use tools and maintain conversation state. It provides a simple interface for creating agents with hosted MCP tool support.

Key features include:

  • Hosted MCP Tools: Connect to external services through hosted MCP endpoints
  • SQLite Sessions: Persist conversation history across interactions
  • Simple API: Clean interface with Agent, Runner, and tool configuration
  • Streaming Support: Real-time response streaming for interactive applications

What is the Iterable MCP server, and what's possible with it?

The Iterable MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Iterable account. It provides structured and secure access to your campaigns, users, catalogs, templates, messages, and analytics, so your agent can create campaigns, manage audiences, update catalogs, control messages, and review performance on your behalf.

  • Campaign creation and control: Have your agent create campaigns from existing templates, activate or deactivate triggered campaigns, cancel scheduled campaigns, archive campaigns, or stop campaigns already running.
  • User and audience management: Let the agent create static lists, update users in bulk, export user events, delete users, or remove a person’s data and prevent future collection.
  • Catalog and content management: Direct your agent to create catalogs, add or update catalog items, inspect catalog content and field mappings, and remove items or entire catalogs.
  • Message and template operations: Instruct your agent to review email, in-app, and embedded message templates, create reusable snippets, list message types, and cancel scheduled email, push, web push, in-app, or WhatsApp messages.
  • Campaign reporting and exports: Have your agent retrieve campaign and experiment metrics, then export campaign analytics in CSV or JSON format for further analysis.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step09 STEPS
1

Prerequisites

Before starting, make sure you have:
  • Composio API Key and OpenAI API Key
  • Primary know-how of OpenAI Agents SDK
  • A live Iterable project
  • Some knowledge of Python or Typescript
2

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
3

Install dependencies

npm install @composio/openai-agents @openai/agents dotenv

Install the Composio SDK and the OpenAI Agents SDK.

4

Set up environment variables

bash
OPENAI_API_KEY=sk-...your-api-key
COMPOSIO_API_KEY=your-api-key
USER_ID=composio_user@gmail.com

Create a .env file and add your OpenAI and Composio API keys.

5

Import dependencies

import 'dotenv/config';
import { Composio } from '@composio/core';
import { OpenAIAgentsProvider } from '@composio/openai-agents';
import { Agent, hostedMcpTool, run, OpenAIConversationsSession } from '@openai/agents';
import * as readline from 'readline';
What's happening:
  • You're importing all necessary libraries.
  • The Composio and OpenAIAgentsProvider classes are imported to connect your OpenAI agent to Composio tools like Iterable.
6

Set up the Composio instance

dotenv.config();

const composioApiKey = process.env.COMPOSIO_API_KEY;
const userId = process.env.USER_ID;

if (!composioApiKey) {
  throw new Error('COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key');
}
if (!userId) {
  throw new Error('USER_ID is not set');
}

// Initialize Composio
const composio = new Composio({
  apiKey: composioApiKey,
  provider: new OpenAIAgentsProvider(),
});
What's happening:
  • dotenv.config() loads your .env file so COMPOSIO_API_KEY and USER_ID are available as environment variables.
  • Creating a Composio instance using the API Key and OpenAIAgentsProvider class.
7

Create a Tool Router session

// Create Tool Router session for Iterable
const session = await composio.create(userId as string, {
  toolkits: ['iterable'],
});
const mcpUrl = session.mcp.url;

What is happening:

  • You give the Tool Router the user id and the toolkits you want available. Here, it is only iterable.
  • The router checks the user's Iterable connection and prepares the MCP endpoint.
  • The returned session.mcp.url is the MCP URL that your agent will use to access Iterable.
  • This approach keeps things lightweight and lets the agent request Iterable tools only when needed during the conversation.
8

Configure the agent

// Configure agent with MCP tool
const agent = new Agent({
  name: 'Assistant',
  model: 'gpt-5',
  instructions:
    'You are a helpful assistant that can access Iterable. Help users perform Iterable operations through natural language.',
  tools: [
    hostedMcpTool({
      serverLabel: 'tool_router',
      serverUrl: mcpUrl,
      headers: { 'x-api-key': composioApiKey },
      requireApproval: 'never',
    }),
  ],
});
What's happening:
  • We're creating an Agent instance with a name, model (gpt-5), and clear instructions about its purpose.
  • The agent's instructions tell it that it can access Iterable and help with queries, inserts, updates, authentication, and fetching database information.
  • The tools array includes a hostedMcpTool that connects to the MCP server URL we created earlier.
  • The headers object includes the Composio API key for secure authentication with the MCP server.
  • requireApproval: 'never' means the agent can execute Iterable operations without asking for permission each time, making interactions smoother.
9

Start chat loop and handle conversation

// Keep conversation state across turns
const conversationSession = new OpenAIConversationsSession();

// Simple CLI
const rl = readline.createInterface({
  input: process.stdin,
  output: process.stdout,
  prompt: 'You: ',
});

console.log('\nComposio Tool Router session created.');
console.log('\nChat started. Type your requests below.');
console.log("Commands: 'exit', 'quit', or 'q' to end\n");

try {
  const first = await run(agent, 'What can you help me with?', { session: conversationSession });
  console.log(`Assistant: ${first.finalOutput}\n`);
} catch (e) {
  console.error('Error:', e instanceof Error ? e.message : e, '\n');
}

rl.prompt();

rl.on('line', async (userInput) => {
  const text = userInput.trim();

  if (['exit', 'quit', 'q'].includes(text.toLowerCase())) {
    console.log('Goodbye!');
    rl.close();
    process.exit(0);
  }

  if (!text) {
    rl.prompt();
    return;
  }

  try {
    const result = await run(agent, text, { session: conversationSession });
    console.log(`\nAssistant: ${result.finalOutput}\n`);
  } catch (e) {
    console.error('Error:', e instanceof Error ? e.message : e, '\n');
  }

  rl.prompt();
});

rl.on('close', () => {
  console.log('\n👋 Session ended.');
  process.exit(0);
});
What's happening:
  • The program prints a session URL that you visit to authorize Iterable.
  • After authorization, the chat begins.
  • Each message you type is processed by the agent using run().
  • The responses are printed to the console.
  • Typing exit, quit, or q cleanly ends the chat.

Complete Code

Here's the complete code to get you started with Iterable and OpenAI Agents SDK:

import 'dotenv/config';
import { Composio } from '@composio/core';
import { OpenAIAgentsProvider } from '@composio/openai-agents';
import { Agent, hostedMcpTool, run, OpenAIConversationsSession } from '@openai/agents';
import * as readline from 'readline';

const composioApiKey = process.env.COMPOSIO_API_KEY;
const userId = process.env.USER_ID;

if (!composioApiKey) {
  throw new Error('COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key');
}
if (!userId) {
  throw new Error('USER_ID is not set');
}

// Initialize Composio
const composio = new Composio({
  apiKey: composioApiKey,
  provider: new OpenAIAgentsProvider(),
});

async function main() {
  // Create Tool Router session
  const session = await composio.create(userId as string, {
    toolkits: ['iterable'],
  });
  const mcpUrl = session.mcp.url;

  // Configure agent with MCP tool
  const agent = new Agent({
    name: 'Assistant',
    model: 'gpt-5',
    instructions:
      'You are a helpful assistant that can access Iterable. Help users perform Iterable operations through natural language.',
    tools: [
      hostedMcpTool({
        serverLabel: 'tool_router',
        serverUrl: mcpUrl,
        headers: { 'x-api-key': composioApiKey },
        requireApproval: 'never',
      }),
    ],
  });

  // Keep conversation state across turns
  const conversationSession = new OpenAIConversationsSession();

  // Simple CLI
  const rl = readline.createInterface({
    input: process.stdin,
    output: process.stdout,
    prompt: 'You: ',
  });

  console.log('\nComposio Tool Router session created.');
  console.log('\nChat started. Type your requests below.');
  console.log("Commands: 'exit', 'quit', or 'q' to end\n");

  try {
    const first = await run(agent, 'What can you help me with?', { session: conversationSession });
    console.log(`Assistant: ${first.finalOutput}\n`);
  } catch (e) {
    console.error('Error:', e instanceof Error ? e.message : e, '\n');
  }

  rl.prompt();

  rl.on('line', async (userInput) => {
    const text = userInput.trim();

    if (['exit', 'quit', 'q'].includes(text.toLowerCase())) {
      console.log('Goodbye!');
      rl.close();
      process.exit(0);
    }

    if (!text) {
      rl.prompt();
      return;
    }

    try {
      const result = await run(agent, text, { session: conversationSession });
      console.log(`\nAssistant: ${result.finalOutput}\n`);
    } catch (e) {
      console.error('Error:', e instanceof Error ? e.message : e, '\n');
    }

    rl.prompt();
  });

  rl.on('close', () => {
    console.log('\nSession ended.');
    process.exit(0);
  });
}

main().catch((err) => {
  console.error('Fatal error:', err);
  process.exit(1);
});

Conclusion

This was a starter code for integrating Iterable MCP with OpenAI Agents SDK to build a functional AI agent that can interact with Iterable.

Key features:

  • Hosted MCP tool integration through Composio's Tool Router
  • SQLite session persistence for conversation history
  • Simple async chat loop for interactive testing
You can extend this by adding more toolkits, implementing custom business logic, or building a web interface around the agent.
TOOLS

Supported Tools

Every Iterable action and event your agent gets out of the box.

Abort Campaign

Abort a running campaign to stop all in-progress message deliveries.

Activate a triggered campaign

Activates a triggered campaign by its unique ID, allowing it to process events and send messages.

Archive Campaigns

Archives one or more campaigns.

Bulk Update Users

Bulk update user data in Iterable.

Cancel Campaign

Cancel a scheduled or recurring campaign in Iterable.

Cancel Email

Cancel a scheduled email to a specific user in Iterable.

Cancel Export

Cancel a queued or running export created with the 'Start export' endpoint.

Cancel In-App Message

Cancel a scheduled in-app message to a specific user in Iterable.

Cancel Push

Cancel a scheduled push notification to a specific user in Iterable.

Cancel Web Push

Cancel a scheduled web push notification to a specific user in Iterable.

Cancel WhatsApp

Cancel a scheduled WhatsApp message to a specific user in Iterable.

Create a new campaign

Creates a new blast or triggered campaign from an existing template.

Create a catalog

Create a catalog with the specified name in Iterable.

Create Catalog Items

Asynchronously creates or updates up to 1000 catalog items with a single request.

Create a new list

Create a new static list in Iterable.

Create snippet

Creates a new code snippet in Iterable.

Deactivate Triggered Campaign

Deactivate a triggered campaign in Iterable.

Bulk delete templates

Bulk delete one or more base templates from Iterable.

Delete a catalog

Delete a catalog by its name.

Delete a Catalog Item

Deletes the specified item from a catalog.

Delete Catalog Items

Asynchronously deletes catalog items from a specified catalog in Iterable.

Delete a list

Delete a list by its listId.

Delete Metadata Table

Asynchronously deletes a metadata table by its table name.

Delete snippet

Deletes a snippet by its ID (numeric) or name (string).

Delete User By ID

Asynchronously deletes a user by userId from Iterable.

Export data to CSV

Export campaign analytics data in CSV format from Iterable.

Export Campaign Data to JSON

Export campaign analytics data in JSON format with one entry per line.

Export User Events

Export all events for a user identified by email or userId.

Forget User

Deletes the specified user's data from the Iterable project and prevents future data collection about them.

Get campaign by ID

Retrieves a campaign by its unique ID.

Get Campaign Metrics

Retrieve performance metrics for one or more campaigns.

Get Catalog Field Mappings

Tool to retrieve field mappings (field to data type) and undefined fields for a catalog in Iterable.

Get catalog item by ID

Retrieves a specific catalog item by its ID from the specified catalog.

Get email template by ID

Get an email template by templateId.

Get Embedded Messages

Retrieves embedded messages for which the specified user is eligible, grouped by placementId.

Get Embedded Template

Retrieves an embedded message template by its unique ID.

Get Experiment Metrics

Retrieve metrics for email experiments.

Get In-App Messages

Get a user's in-app messages from Iterable.

Get in-app template by ID

Retrieves an in-app template by its unique ID.

Get List Size

Get the number of users within a list.

Get push template by ID

Retrieves a push template by its unique ID.

Get SMS template

Retrieves an SMS template by its unique ID.

Get snippet by ID or name

Retrieves a snippet by its ID (numeric) or name (string).

Get template by client template ID

Retrieves an email template by its client-defined template ID.

Get User By ID

Get a user by userId from Iterable.

Get User By ID (Path)

Get a user by userId (path parameter) from Iterable.

Get User Events

Get events for a specific user by userId.

Get User Sent Messages

Get messages sent to a user by email address or userId.

Get Web In-App Messages

Get a user's web in-app messages from Iterable.

List all campaigns

Retrieves metadata about all campaigns in a project with optional pagination.

List Catalog Items

Get the catalog items for a catalog.

List Catalogs

Tool to retrieve all catalog names from Iterable.

List Channels

Get all message channels within the Iterable project.

List export files

Get the job status and files for an export started with the 'Start export' endpoint.

List Export Jobs

Retrieve a list of recent export jobs for the current project.

List Forgotten User IDs

Get hashed user IDs of forgotten users for GDPR compliance.

List Journeys

Get a list of journeys (workflows) within your Iterable project.

List Lists

Retrieve all lists within a project.

List List Users

Get all users within a list.

List Message Types

Lists all message types within a project.

List Metadata Keys

List all keys in a metadata table.

List Metadata Tables

List available metadata tables in Iterable.

List recurring campaign child campaigns

Retrieve the child campaigns generated by a recurring campaign.

List Snippets

Get all snippets for the current project.

List all templates

Retrieves metadata about all templates in a project with optional pagination.

List User Fields

Get all user fields within a project.

List Webhooks

Get all webhooks configured within the Iterable project.

Merge Users

Merge two user profiles in Iterable.

Preview email template

Generate a fully rendered HTML preview of an email template using custom data.

Preview in-app template

Generate a fully rendered HTML preview of an in-app template using custom data.

Preview List Users

Get a random sample of up to 5000 users within a list.

Replace Catalog Item

Asynchronously creates or replaces the specified catalog item in the given catalog.

Replace Metadata Item

Asynchronously creates or replaces the metadata item associated with the specified key.

Schedule Campaign

Schedule an existing campaign to be sent at a specified time.

Send Campaign

Send an existing campaign immediately in Iterable.

Send email template proof

Send a proof of an email template to a specific user.

Send in-app notification to target

Send an in-app notification to a specific user using Iterable.

Send in-app template proof

Send a proof of an in-app template to a specific user using Iterable.

Send push to target

Send a push notification to a specific user using Iterable.

Send push template proof

Send a proof of a push template to a specific user.

Send SMS template proof

Send a proof of an SMS template to a specific user.

Send WhatsApp to target

Send a WhatsApp message to a specific user using Iterable.

Start Export

Start a data export job.

Subscribe to List

Subscribe one or more users to a specific list in Iterable.

Subscribe User By ID

Subscribes a user to the specified subscription group by their userId.

Track Embedded Click

Tracks a click event on an embedded message.

Track Embedded Received

Track that an embedded message was received on a device.

Track Embedded Session

Tracks an embedded message session and related impressions in Iterable.

Track Event

Track an event in Iterable.

Track Events in Bulk

Track multiple events in bulk in Iterable.

Track Purchase

Track a purchase event in Iterable.

Trigger Campaign

Trigger a campaign to send to one or more lists of recipients.

Trigger Journey

Trigger a journey (workflow) in Iterable for a specific user or list.

Unforget User

Unforgets a previously forgotten user in Iterable, resuming data collection.

Unsubscribe from list

Remove users from a list.

Unsubscribe User By ID

Unsubscribes a user from the specified subscription group by their userId.

Update Shopping Cart

Update a user's shopping cart items in Iterable.

Update Catalog Field Mappings

Set a catalog's field mappings (data types) in Iterable.

Update Catalog Item

Asynchronously creates or updates the specified catalog item in the given catalog.

Update email template

Update an existing email template in Iterable.

Update Embedded Template

Updates an embedded message template with the specified fields.

Update in-app template

Update an existing in-app template in Iterable.

Update push template

Updates an existing push template in Iterable.

Update SMS template

Update an existing SMS template in Iterable.

Update snippet by ID or name

Updates an existing snippet by ID (numeric) or creates/updates a snippet by name (string).

Update User

Update user data or add a user if none exists in Iterable.

Update User Email

Updates a user's email address in Iterable.

Update User Subscriptions

Updates user subscription preferences in Iterable.

Bulk Update User Subscriptions

Bulk update subscription preferences for multiple users in Iterable.

Update Webhook

Update an existing webhook configuration in Iterable.

Upsert email template

Create or update an email template in Iterable.

Upsert Embedded Template

Creates an embedded message template if it doesn't exist, or updates all embedded message templates that match the provided clientTemplateId.

Upsert in-app template

Create or update an in-app template in Iterable.

Upsert push template

Create or update a push template in Iterable.

Upsert SMS template

Create or update an SMS template in Iterable.

Verify SMS Code

Verifies an SMS verification code sent to a phone number in Iterable.

FAQ

Frequently asked questions

With a standalone Iterable MCP server, the agents and LLMs can only access a fixed set of Iterable tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Iterable and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. OpenAI Agents SDK fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Iterable tools.

Yes, absolutely. You can configure which Iterable scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Iterable data and credentials are handled as safely as possible.

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