How to connect iLert to Claude Cowork

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks. This guide walks you through the easiest and most secure way to connect your iLert account to Cowork via Composio Connect, enabling it to list open iLert incidents by priority, create high priority alert for database, update status page for API outage, and more such actions on your behalf without compromising your account security.

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Api Key

iLert is an incident response platform for alerts, on-call schedules, escalations, incidents, and status pages. It helps teams route incidents fast, reduce downtime, and keep users informed.

8 Tools

Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your iLert account to Cowork via Composio Connect, enabling it to list open iLert incidents by priority, create high priority alert for database, update status page for API outage, and more such actions on your behalf without compromising your account security.

Also integrate iLert with

Connecting iLert to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your iLert account

Back in Cowork, ask the agent to connect to iLert or give it any iLert-related task.

For example, ask Cowork to:

  • "List open iLert incidents by priority"
  • "Create high priority alert for database"
  • "Update status page for API outage"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your iLert account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like iLert through MCP without you sharing account credentials directly with the agent.

What is the iLert MCP server, and what's possible with it?

The iLert MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your iLert account. It provides structured and secure access to your alerts, incidents, on-call schedules, escalation policies, services, teams, and maintenance windows, so your agent can review alerts, track incidents, identify on-call responders, inspect schedules, and browse response resources on your behalf.

  • Alert monitoring: Have your agent list alerts by state, source, escalation policy, responder, or report time, then retrieve the details of a specific alert.
  • Incident tracking: Let the agent list status incidents by lifecycle state, affected service, or report time, and review a specific incident's affected teams and history.
  • On-call coverage: Direct your agent to find who is on call for selected schedules, escalation policies, users, and time windows.
  • Schedule visibility: Instruct your agent to list on-call schedules and review current shifts, upcoming shifts, or schedule definitions.
  • Response resource lookup: Have your agent browse services, teams, escalation policies, and maintenance windows when investigating operational issues.
TOOLS

Supported Tools

Every iLert action and event your agent gets out of the box.

Get Alert

Get one iLert alert by its numeric ID, optionally expanding escalation rules, the next escalation user, or custom details.

Get Current User

Return the authenticated iLert user, including identity, role, timezone, and active team context.

Get Incident

Get one iLert status incident by numeric ID, optionally including subscription state, affected teams, or history.

List Alerts

List iLert alerts with optional state, source, escalation-policy, responder, and report-time filters.

List Incidents

List iLert status incidents with optional lifecycle-state, affected-service, and report-time filters.

List On Calls

Find who is on call for selected escalation policies, schedules, users, and a time window of at most three months.

List Resources

List one incident-response resource catalog: services, teams, escalation policies, or maintenance windows.

List Schedules

List iLert on-call schedules, optionally expanding current or next shifts and schedule definitions.

FAQ

Frequently asked questions

With a standalone iLert MCP server, the agents and LLMs can only access a fixed set of iLert tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from iLert and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right iLert tools.

Yes, absolutely. You can configure which iLert scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your iLert data and credentials are handled as safely as possible.

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