The iLert MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your iLert account. It provides structured and secure access to your alerts, incidents, on-call schedules, escalation policies, services, teams, and maintenance windows, so your agent can review alerts, track incidents, identify on-call responders, inspect schedules, and browse response resources on your behalf.
- Alert monitoring: Have your agent list alerts by state, source, escalation policy, responder, or report time, then retrieve the details of a specific alert.
- Incident tracking: Let the agent list status incidents by lifecycle state, affected service, or report time, and review a specific incident's affected teams and history.
- On-call coverage: Direct your agent to find who is on call for selected schedules, escalation policies, users, and time windows.
- Schedule visibility: Instruct your agent to list on-call schedules and review current shifts, upcoming shifts, or schedule definitions.
- Response resource lookup: Have your agent browse services, teams, escalation policies, and maintenance windows when investigating operational issues.