The EnforcedFlow MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your EnforcedFlow account. It provides structured and secure access to your round-robin groups, routing criteria, and agent assignments, so your agent can review groups, inspect routing fields, list agents, select the next available agent, and update agent records on your behalf.
- Round-robin group overview: Have your agent list the round-robin groups available to your account and review their routing requirements.
- Routing field review: Let the agent inspect the routing criteria and field configuration for a selected group.
- Agent availability checks: Direct your agent to list members of a group, filter them by active status, and review their configured routing values.
- Next-agent selection: Instruct your agent to choose the next available person from a round-robin group using your configured criteria.
- Agent record management: Have your agent update a matching group member or create a new one when no match exists.