How to connect EnforcedFlow to Claude Cowork

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks. This guide walks you through the easiest and most secure way to connect your EnforcedFlow account to Cowork via Composio Connect, enabling it to assign inbound emails to available agents, review round-robin distribution across teams, route priority cases by agent criteria, and more such actions on your behalf without compromising your account security.

EnforcedFlow logoEnforcedFlow
Api Key

EnforcedFlow is a work routing platform for advanced round-robin groups, agent criteria, availability, and email assignments. It helps teams distribute work fairly and quickly using configurable assignment rules.

5 Tools

Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your EnforcedFlow account to Cowork via Composio Connect, enabling it to assign inbound emails to available agents, review round-robin distribution across teams, route priority cases by agent criteria, and more such actions on your behalf without compromising your account security.

Also integrate EnforcedFlow with

Connecting EnforcedFlow to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your EnforcedFlow account

Back in Cowork, ask the agent to connect to EnforcedFlow or give it any EnforcedFlow-related task.

For example, ask Cowork to:

  • "Assign inbound emails to available agents"
  • "Review round-robin distribution across teams"
  • "Route priority cases by agent criteria"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your EnforcedFlow account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like EnforcedFlow through MCP without you sharing account credentials directly with the agent.

What is the EnforcedFlow MCP server, and what's possible with it?

The EnforcedFlow MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your EnforcedFlow account. It provides structured and secure access to your round-robin groups, routing criteria, and agent assignments, so your agent can review groups, inspect routing fields, list agents, select the next available agent, and update agent records on your behalf.

  • Round-robin group overview: Have your agent list the round-robin groups available to your account and review their routing requirements.
  • Routing field review: Let the agent inspect the routing criteria and field configuration for a selected group.
  • Agent availability checks: Direct your agent to list members of a group, filter them by active status, and review their configured routing values.
  • Next-agent selection: Instruct your agent to choose the next available person from a round-robin group using your configured criteria.
  • Agent record management: Have your agent update a matching group member or create a new one when no match exists.
TOOLS

Supported Tools

Every EnforcedFlow action and event your agent gets out of the box.

Get Group Routing Fields

Get detailed routing-field configuration and metadata field names for one round-robin group.

List Group Agents

List agents in a round-robin group, optionally filtering by active status, with metadata and configured field values.

List Round Robin Groups

List round-robin groups accessible to the connected account, including group IDs and summary routing-field requirements.

Select Next Agent

Select the next available agent for a round-robin group using optional configured criteria.

Upsert Group Agent

Update the first agent matching a filter, or create an agent when the filter matches none.

FAQ

Frequently asked questions

With a standalone EnforcedFlow MCP server, the agents and LLMs can only access a fixed set of EnforcedFlow tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from EnforcedFlow and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right EnforcedFlow tools.

Yes, absolutely. You can configure which EnforcedFlow scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your EnforcedFlow data and credentials are handled as safely as possible.

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