How to integrate Crisp MCP with OpenClaw

OpenClaw is the fastest growing agent harness out there, which can work 24/7 to automate almost any kind of tasks. However, its capabilities are limited to the tools it has access to. Composio allows your OpenClaw to access Crisp with authentication management handled for you. You can execute actions on Crisp via your favorite OpenClaw interface (Telegram, WhatsApp, TUI, etc), whichever you prefer.

Crisp logoCrisp
Api Key

Crisp is a customer messaging platform for live chat, contacts, helpdesk, and campaigns. It helps support teams manage customer conversations from one shared workspace.

12 Tools

Introduction

OpenClaw is the fastest growing agent harness out there, which can work 24/7 to automate almost any kind of tasks. However, its capabilities are limited to the tools it has access to. Composio allows your OpenClaw to access Crisp with authentication management handled for you. You can execute actions on Crisp via your favorite OpenClaw interface (Telegram, WhatsApp, TUI, etc), whichever you prefer.

Also integrate Crisp with

Why use Composio?

Apart from a managed and hosted MCP server, you will get:

  • Programmatic tool calling allows LLMs to write its code in a remote workbench to handle complex tool chaining. Reduces to-and-fro with LLMs for frequent tool calling.
  • Handling Large tool responses out of LLM context to minimize context rot.
  • Dynamic just-in-time access to 20,000 tools across 1000+ other Apps for cross-app workflows. It loads the tools you need, so LLMs aren't overwhelmed by tools you don't need.

How to install Crisp with OpenClaw

Using Composio API Key and Setup Prompt

Copy the setup prompt from the OpenClaw dashboard
  • Run it in your OpenClaw chat interface.
  • Authenticate Crisp from the dashboard
  • Go back to your OpenClaw interface and start asking questions.

Using OpenClaw/Composio Plugin

1. Install OpenClaw Composio plugin

bash
openclaw plugins install @composio/openclaw-plugin

2. Copy the API Key from dashboard.composio.dev

3. Setup OpenClaw Config

bash
openclaw config set plugins.entries.composio.config.consumerKey "ck_your_key_here"

4. Restart OpenClaw

bash
openclaw gateway restart

5. Go to your chat interface and start asking questions.

6. When prompted, authenticate the app and you're all set.

How It Works

The plugin connects to Composio's MCP server at https://connect.composio.dev/mcp and registers all available tools directly into the OpenClaw agent. Tools are called by name — no extra search or execute steps needed.

If a tool returns an auth error, the agent will prompt you to connect that toolkit at dashboard.composio.dev.

Configuration

bash
{
  "plugins": {
    "entries": {
      "composio": {
        "enabled": true,
        "config": {
          "consumerKey": "ck_your_key_here"
        }
      }
    }
  }
}
OptionDescriptionDefault
enabledEnable or disable the plugintrue
consumerKeyYour Composio consumer key (ck_...)—
mcpUrlMCP server URL (advanced)https://connect.composio.dev/mcp

What is the Crisp MCP server, and what's possible with it?

The Crisp MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Crisp account. It provides structured and secure access to your customer conversations, profiles, operators, and inboxes, so your agent can review messages, reply to customers, assign conversations, update conversation status, and organize support work on your behalf.

  • Conversation search and review: Have your agent find support conversations, check their status and assignment, and read recent customer messages.
  • Customer replies: Direct your agent to send a visitor-visible text reply to an existing conversation after reviewing its context.
  • Assignment and inbox routing: Let the agent review available operators and inboxes, assign conversations to team members, or move them to the right inbox.
  • Conversation and customer updates: Instruct your agent to update conversation subjects, visitor details, segments, custom data, or support states such as pending, unresolved, and resolved.
  • Customer profile lookup: Have your agent find customer profiles by email or search terms and review the available details before handling a request.

Conclusion

You've successfully integrated Crisp with OpenClaw using Composio plugin. Now interact with Crisp directly from your terminal, Web UI, or any messenger app using natural language commands.

Key benefits of this setup:

  • Seamless integration across TUI, Web UIs, and Messenger apps like Telegram, WhatsApp, Slack, etc.
  • Natural language commands for Crisp operations
  • Managed authentication through Composio
  • Access to 20,000+ tools across 1000+ apps for cross-app workflows
  • Programmatic tool calling for complex tool chaining

Next steps:

  • Try asking OpenClaw to perform various Crisp operations
  • Explore cross-app workflows by connecting more toolkits like Calendar, Slack, Notion, etc.
  • Build complex automation scripts that leverage OpenClaw's 24/7 running capabilities
TOOLS

Supported Tools

Every Crisp action and event your agent gets out of the box.

Assign Conversation

Assign a conversation to one operator or explicitly remove its current operator assignment.

Get Conversation

Get one conversation's status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.

Get People Profile

Get one customer profile by its Crisp people ID or exact email address.

List Conversation Messages

Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.

List Conversations

List or search workspace conversations with support-focused filters, one page at a time.

List Inboxes

List configured Crisp inboxes and their operator/team membership, one page at a time.

List Operators

List workspace operators and pending members with their IDs, roles, and current availability.

List People Profiles

List or search customer profiles by text, creation date, and sort order, one page at a time.

Move Conversation to Inbox

Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id is null.

Send Conversation Message

Send a visitor-visible text reply to an existing Crisp conversation immediately; this external communication is irreversible.

Update Conversation Meta

Update support-relevant visitor details, subject, segments, or custom data on a conversation without replacing unspecified fields.

Update Conversation State

Set a conversation to pending, unresolved, or resolved.

FAQ

Frequently asked questions

With a standalone Crisp MCP server, the agents and LLMs can only access a fixed set of Crisp tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Crisp and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. OpenClaw fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Crisp tools.

Yes, absolutely. You can configure which Crisp scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Crisp data and credentials are handled as safely as possible.

Start with Crisp.It takes 30 seconds.

Managed auth, hosted MCP servers, and every Crisp tool your agent needs.Free to start.

Start building