Respond io MCP for AI Agents

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Respond io MCP or direct API to send messages, fetch conversations, tag contacts, and automate customer replies through natural language.

Respond io logoRespond io
Api Key

Respond io is an AI-powered customer conversation management platform for teams to manage, automate, and analyze conversations across channels. It centralizes chat, email, and messaging for faster, smarter customer support and engagement.

7 Tools

Try Respond io now

Type what you want done — sign in and watch it run live in the Tool Router playground.

TOOL ROUTER PLAYGROUND
Respond io
Try asking
TOOLS

Supported Tools

Every Respond io action and event your agent gets out of the box.

Add internal comment to conversation

Tool to add a comment (internal note) to a contact's conversation.

Create Contact

Creates a new contact in the respond.

Create Space Tag

Creates a new tag in the Respond.

Get Message

Tool to retrieve a specific message.

List channels

Tool to retrieve a list of channels connected to the workspace.

List users

Tool to retrieve a list of users in the workspace.

Update Space Tag

Updates an existing workspace tag by its current name.

SETUP GUIDE

Connect Respond io MCP Tool with your Agent

1

Install Composio

typescript
npm install @composio/core ai @ai-sdk/mcp @ai-sdk/openai
Install the Composio SDK and your agent framework
2

Create a session with MCP enabled

typescript
import { Composio } from "@composio/core";

const composio = new Composio();
const { mcp } = await composio.create("your-user-id", {
  toolkits: ["respond_io"],
  mcp: true,
});
Create a session scoped to Respond io and read its MCP URL and headers
3

Connect your agent to the MCP server

typescript
import { createMCPClient } from "@ai-sdk/mcp";
import { openai } from "@ai-sdk/openai";
import { generateText, stepCountIs } from "ai";

const client = await createMCPClient({
  transport: { type: "http", url: mcp.url, headers: mcp.headers },
});

const { text } = await generateText({
  model: openai("gpt-5.6-sol"),
  tools: await client.tools(),
  prompt: "Add an internal comment to a conversation for VIP customer John Doe",
  stopWhen: stepCountIs(10),
});

console.log(text);
await client.close();
Pass the session's MCP URL and headers to your agent and run a Respond io request
SETUP GUIDE

Connect Respond io API Tool with your Agent

1

Install Composio

typescript
npm install @composio/core @composio/openai openai
Install the Composio SDK, the OpenAI provider, and the OpenAI SDK
2

Create a Composio session

typescript
import OpenAI from "openai";
import { Composio } from "@composio/core";
import { OpenAIResponsesProvider } from "@composio/openai";

const composio = new Composio({ provider: new OpenAIResponsesProvider() });
const client = new OpenAI();

const session = await composio.create("your-user-id", { toolkits: ["respond_io"] });
const tools = await session.tools();
Initialize Composio with the OpenAI Responses provider and create a session scoped to Respond io
3

Run Respond io tools with your agent

typescript
let response = await client.responses.create({
  model: "gpt-5.6-sol",
  tools,
  input: [{ role: "user", content: "Add an internal comment to a conversation for VIP customer John Doe" }],
});

while (response.output.some((o) => o.type === "function_call")) {
  const outputs = await composio.provider.handleToolCalls(session, response.output);
  response = await client.responses.create({
    model: "gpt-5.6-sol",
    tools,
    previous_response_id: response.id,
    input: outputs,
  });
}

console.log(response.output_text);
Send a request, execute the Respond io tool calls through the session, and print the final answer

Why Use Composio?

AI Native Respond io Integration

  • Supports both Respond io MCP and direct API based integrations
  • Structured, LLM-friendly schemas for reliable tool execution
  • Rich coverage for reading, writing, and querying your Respond io conversations and contacts

Managed Auth

  • Built-in API key handling with secure storage and management
  • Central place to manage, scope, and revoke Respond io access
  • Per user and per environment credentials instead of hard-coded keys

Agent Optimized Design

  • Tools are tuned using real error and success rates to improve reliability over time
  • Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

  • Fine-grained RBAC so you control which agents and users can access Respond io
  • Scoped, least privilege access to Respond io resources
  • Full audit trail of agent actions to support review and compliance
FAQ

Frequently asked questions

Yes, Respond io requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

Yes! Composio's Tool Router enables agents to use multiple toolkits. Learn more.

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. Learn more.

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

Start with Respond io.It takes 30 seconds.

Managed auth, hosted MCP servers, and every Respond io tool your agent needs.Free to start.

Start building