How to integrate Order Desk MCP with Hermes

Hermes is a 24/7 autonomous agent that lives on your computer or server — it remembers what it learns and evolves as your usage grows. This guide explains the easiest and most robust way to connect your Order Desk account to Hermes. You can do this through either Composio Connect CLI or Composio Connect MCP. For personal use we recommend the CLI, but you won't go wrong with MCP either.

Order Desk logoOrder Desk
Api Key

Order Desk is an order management platform for ecommerce orders, shipments, inventory, and store data. It helps teams centralize fulfillment workflows across multiple ecommerce integrations.

20 Tools

Introduction

Hermes is a 24/7 autonomous agent that lives on your computer or server — it remembers what it learns and evolves as your usage grows.

This guide explains the easiest and most robust way to connect your Order Desk account to Hermes. You can do this through either Composio Connect CLI or Composio Connect MCP. For personal use we recommend the CLI, but you won't go wrong with MCP either.

Also integrate Order Desk with

What is Composio Connect?

Composio Connect is a consumer offering that lets anyone plug 1,000+ applications directly into their agent harness — including Hermes. It can:

  • Search and load tools from relevant toolkits on-demand, reducing context usage.
  • Chain multiple tools to accomplish complex workflows via a remote workbench, without excessive back-and-forth with the LLM.
  • Manage app authentication end-to-end with zero manual overhead.

Integrating Order Desk with Hermes

Using Composio Connect CLI

1. Install the Composio CLI

Run the install script directly, or paste https://composio.dev/hermes into your Hermes chat box to have it installed for you.

bash
curl -fsSL https://composio.dev/install | bash
Hermes authenticating with Composio

2. Authenticate

Once the CLI is installed, ask Hermes to authenticate with Composio.

3. Connect to Order Desk

Ask your agent to connect to Order Desk, or simply request any Order Desk-related task. Hermes will prompt you to authenticate and authorize access.

4. Done. You're all set with a new Order Desk connection.


Using Composio Connect MCP

1. Get your MCP URL and API Key

Go to dashboard.composio.dev and copy your Connect MCP URL and API key.

Copy MCP URL and API key from Composio dashboard

2. Open the Hermes config file

bash
nano ~/.hermes/config.yaml

3. Add the Composio Connect MCP server

bash
mcp_servers:
  composio:
    url: "https://connect.composio.dev/mcp"
    headers:
      x-consumer-api-key: "YOUR_COMPOSIO_API_KEY"
    connect_timeout: 60
    timeout: 180

Save with Ctrl + O, Enter, then exit with Ctrl + X.

4. Restart your Hermes agent

Once restarted, ask your agent to connect to Order Desk or request any Order Desk-related task. It will prompt you to authenticate and authorize access.

5. Done!

What is the Order Desk MCP server, and what's possible with it?

The Order Desk MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Order Desk account. It provides structured and secure access to your orders, shipments, inventory, and store data, so your agent can find orders, manage line items, track shipments, update inventory, and organize orders on your behalf.

  • Order search and review: Have your agent find matching orders and retrieve their addresses, items, shipments, notes, discounts, and other details.
  • Order item management: Let the agent list, add, update, or remove line items from an existing order.
  • Shipment management: Direct your agent to create shipment records, review an order's shipments, update shipment details, or remove incorrect records.
  • Inventory management: Instruct your agent to search, create, review, update, or delete inventory items using details such as SKU, name, location, or update time.
  • Order organization and store context: Have your agent add permanent history notes, move orders into the right folder, and review store settings such as locale, timezone, and folder names.

Way Forward

With Order Desk connected, Hermes can now act on your behalf whenever it detects a relevant task or you ask it to.

From here, you can extend Hermes further:

  • Connect more apps: Calendar, Slack, Notion, Linear, and hundreds of others are available through the same Composio Connect setup. Each new integration compounds what Hermes can do for you.
  • Build workflows across tools: Once multiple apps are connected, Hermes can chain actions together — turn an email into a calendar invite, a Slack message into a Linear ticket, or a meeting note into a follow-up draft.
  • Let it learn your patterns: The more you use Hermes, the better it gets at anticipating how you'd handle recurring tasks. Give it feedback on drafts and decisions, and it will adapt.

If you run into trouble or want to share what you've built, join the community or check out the Docs for deeper configuration options.

TOOLS

Supported Tools

Every Order Desk action and event your agent gets out of the box.

Add Order History Note

Append a timestamped note permanently to an existing order's history.

Add Order Item

Add one line item to an existing order.

Add Order Items

Add two to 10 line items sequentially to the same order and return a result for every processed item.

Create Inventory Item

Create one inventory item with a unique SKU and return its positive Order Desk ID and complete created representation.

Create Inventory Items

Create two to 10 inventory items sequentially and return each created ID or error.

Create Shipments

Create one or more shipment records across orders in one request and report the success or error returned for every shipment.

Delete Inventory Item

Permanently delete one inventory item by its positive Order Desk ID.

Delete Order Item

Permanently remove one line item from an order.

Delete Shipment

Permanently remove one shipment record from an order.

Get Inventory Item

Get one inventory item by its positive Order Desk ID.

Get Order

Get one order and its addresses, line items, shipments, metadata, notes, and discounts by Order Desk internal ID.

Get Store Metadata

Return safe store identity, locale, timezone, page-size settings, and folder IDs and names without exposing credentials or email configuration.

List Inventory Items

Search inventory items in the connected store by ID, SKU, name, metadata, manufacturer SKU, location, or update time.

List Order Items

Return all line items for one order.

List Orders

Find orders in the connected store using at least one narrowing filter and return one bounded page.

List Order Shipments

Return all shipments recorded for one order.

Move Orders

Move one or more orders to exactly one destination folder selected by positive ID or exact name, with a result for every order.

Update Inventory Items

Safely update selected fields on one or more inventory items while preserving every omitted field.

Update Order Item

Safely update selected fields on one order line item while preserving every omitted field.

Update Shipment

Safely update selected fields on one shipment while preserving every omitted field.

FAQ

Frequently asked questions

With a standalone Order Desk MCP server, the agents and LLMs can only access a fixed set of Order Desk tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Order Desk and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Hermes fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Order Desk tools.

Yes, absolutely. You can configure which Order Desk scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Order Desk data and credentials are handled as safely as possible.

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