Gleap MCP for AI Agents

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Gleap MCP or direct API to collect user feedback, report bugs, fetch conversation history, and reply to users through natural language.

Gleap logoGleap
Api Key

Gleap is an all-in-one customer feedback tool for apps and websites. It helps you understand user pain points and improve software through direct, actionable insights.

179 Tools

Try Gleap now

Type what you want done — sign in and watch it run live in the Tool Router playground.

TOOL ROUTER PLAYGROUND
Gleap
Try asking
TOOLS

Supported Tools

Every Gleap action and event your agent gets out of the box.

Archive All Tickets

Tool to archive all tickets matching specific type and status criteria.

Archive a Ticket

Tool to archive a ticket.

Clone Engagement

Tool to clone an existing engagement.

Create a Collection

Tool to create a help center collection.

Create AI Content

Tool to create or update AI content in Gleap's knowledge base.

Create a new chat message

Creates a new chat message in a Gleap chat session.

Create a new session

Create a new user session in Gleap and associate it with a project.

Create a new team

Tool to create a new team.

Create a new ticket

Create a new support ticket in Gleap with detailed information including title, description, type, priority, status, tags, and attachments.

Create Engagement Banner

Tool to create a new engagement banner in Gleap.

Create Engagement Checklist

Tool to create a new engagement checklist.

Create Engagement Cobrowse

Tool to create a new cobrowse product tour.

Create Engagement Email

Tool to create a new engagement email in Gleap.

Create Engagement Modal

Tool to create a new engagement modal in Gleap.

Create Engagement Product Tour

Tool to create a new product tour in Gleap.

Create Engagement Push Notification

Tool to create a new push notification in Gleap.

Create Engagement Tooltip

Tool to create a new engagement tooltip in Gleap.

Create feedback item

Tool to manually create a feedback item (bug) in a Gleap project.

Create Help Center Redirect

Tool to create a new redirect for help center URLs.

Create Message Template

Tool to create a new message template in Gleap.

Create new conversation with session

Create a new conversation with a session in Gleap.

Create QA Snippet

Tool to create a QA snippet (question-answer pair) in Gleap.

Create Tracker Ticket

Tool to create a tracker ticket in Gleap.

Delete AI Content

Tool to delete AI content by content ID.

Delete AI Content Batch

Tool to delete all AI content by batchId.

Delete a User from a Project

Removes a user (team member) from a Gleap project, revoking their access.

Delete Bugs

Tool to delete a bug/ticket by ID.

Delete Engagement Banner

Tool to delete an engagement banner.

Delete Engagement Chat Message

Deletes an engagement chat message from Gleap by its ID.

Delete Engagement Checklist

Tool to delete an engagement checklist by its ID.

Delete Engagement Cobrowse

Tool to delete a cobrowse product tour by its ID.

Delete Engagement Email

Tool to delete an engagement email by its ID.

Delete Engagement Modal

Tool to delete an engagement modal from a Gleap project.

Delete Engagement News

Tool to delete an engagement news article.

Delete Engagement Product Tour

Tool to delete an engagement product tour by its ID.

Delete Engagement Push Notification

Tool to delete an engagement push notification by its ID.

Delete Engagement Surveys

Tool to delete an engagement survey.

Delete Engagement Tooltips

Tool to delete an engagement tooltip.

Delete Engagement WhatsApp Message

Tool to delete an engagement WhatsApp message by its ID.

Delete Help Center Collection

Tool to delete a help center collection by ID.

Delete Help Center Redirect

Tool to delete a help center redirect.

Delete Message

Tool to delete a message (comment) from a bug or ticket.

Delete Message Template

Tool to delete a message template.

Delete Old AI Content Batches

Delete all AI content batches except the current batch.

Delete QA Answer

Tool to delete a QA answer (snippet) from a Gleap project.

Delete project session

Tool to delete a session from a Gleap project.

Delete session

Tool to delete a session by ID.

Delete Team

Tool to delete a team by ID.

Delete Ticket

Tool to delete a ticket by ID.

Export sessions

Tool to export sessions for the authenticated project in CSV format.

Export Statistics Lists

Tool to export statistics list data as CSV from Gleap.

Generate ticket draft reply

Tool to generate an AI-powered draft reply for a ticket.

Generate tracker ticket data

Tool to generate AI-powered tracker ticket data from an existing ticket.

Get a Checklist

Tool to retrieve a specific engagement checklist by its ID.

Get a Collection

Tool to retrieve a help center collection by ID.

Get AI content

Tool to retrieve AI content by its content ID.

Get all articles

Tool to retrieve articles in a help center collection.

Get all chat messages

Retrieves all engagement chat messages from the current Gleap project.

Get All Collections

Retrieves all help center collections for the authenticated project.

Get All Invitations for a Project

Retrieves all pending invitations for a project.

Get all sessions

Retrieves all user sessions for the authenticated project.

Get All Teams

Tool to retrieve all teams.

Get All Tickets

Retrieve tickets from a Gleap project with optional filtering, sorting, and pagination.

Get All Users for a Project

Tool to retrieve all users for a project.

Get a ticket

Retrieves complete details for a specific ticket by its ID.

Get current user

Retrieves the authenticated user's profile including email, name, user type, availability status, notification preferences, and 2FA settings.

Get engagement activities count

Tool to retrieve the count of activities for a specific engagement.

Get engagement banner

Tool to retrieve an engagement banner by its ID.

Get Engagement Banners

Tool to retrieve all engagement banners from a Gleap project.

Get engagement chat message

Retrieves a specific engagement chat message by its ID.

Get Engagement Checklists

Tool to retrieve all engagement checklists for a project.

Get Engagement Cobrowse

Retrieves all cobrowse product tours for the authenticated project.

Get engagement cobrowse by ID

Tool to retrieve a specific cobrowse product tour by its ID.

Get engagement email

Retrieves a specific engagement email by its ID.

Get Engagement Emails

Tool to retrieve all engagement emails from a Gleap project.

Get engagement modal

Tool to retrieve an engagement modal by its ID.

Get Engagement Modals

Tool to retrieve all engagement modals from a Gleap project.

Get Engagement News

Tool to retrieve all engagement news articles from a Gleap project.

Get engagement news article

Retrieves a specific engagement news article by its ID.

Get a Product Tour

Tool to retrieve a specific engagement product tour by its ID.

Get Engagement Product Tours

Tool to retrieve all engagement product tours for a project.

Get engagement push notification

Retrieves a specific engagement push notification by its ID.

Get Engagement Push Notifications

Tool to retrieve all engagement push notifications from a Gleap project.

Get Engagements Activities

Tool to retrieve all activities for a specific engagement.

Get engagement recipients

Tool to find and retrieve recipients for a specific engagement.

Get engagement statistics

Tool to retrieve statistics for a specific engagement.

Get Engagement Survey

Tool to retrieve a survey by its ID.

Get Engagement Surveys

Tool to retrieve all engagement surveys from a Gleap project.

Get Survey Responses

Tool to retrieve all survey responses for a specific survey.

Get Engagement Survey Response Samples

Tool to retrieve survey response samples for a specific engagement survey.

Summarize Survey Responses

Tool to retrieve an AI-generated summary of survey responses.

Get Engagement Tooltip by ID

Tool to retrieve a specific engagement tooltip by its ID.

Get Engagement Tooltips

Tool to retrieve all engagement tooltips for the authenticated project.

Get engagement WhatsApp message

Retrieves a specific engagement WhatsApp message by its ID.

Get Help Center Sources

Retrieves all configured help center sources (knowledge base content sources) for the project.

Get Invitations

Retrieves all invitations for the authenticated user.

Get message template

Retrieves a specific message template by its ID from a Gleap project.

Get Message Templates

Retrieve all message templates for the authenticated project.

Get notification ticket

Retrieves detailed information about a Gleap ticket using its notification share token.

Get project

Retrieves complete details for a specific project by its ID.

Get Projects

Retrieves all projects accessible to the authenticated user.

Get archived bugs

Tool to retrieve archived bugs for a specific project.

Get Projects Help Center Collections

Tool to get all help center collections for a project.

Get project sessions

Tool to retrieve all sessions for a specific project.

Get Projects Tickets

Tool to retrieve all tickets from a specific Gleap project.

Get project users

Tool to get project users by project ID.

Get a session

Retrieves detailed information for a specific session by its ID.

Get session activities

Retrieves all activities for a specific session by session ID.

Get session Chargebee info

Tool to retrieve Chargebee billing information for a specific session.

Get Session Checklists

Retrieve all engagement checklists associated with a user session in Gleap.

Get session events by ID

Tool to retrieve all streamed events for a specific session by its ID.

Get session LemonSqueezy info

Tool to retrieve LemonSqueezy subscription and payment information for a specific session.

Get Session Shopify Info

Retrieve Shopify information associated with a user session in Gleap.

Get Shared Help Center Answer

Retrieves an answer to a question from the shared help center knowledge base.

Get email client bounce statistics

Tool to retrieve email client bounce statistics from Gleap.

Get Email Client Usage Statistics

Tool to retrieve email client usage statistics from Gleap.

Get email overview statistics

Tool to retrieve email overview statistics from Gleap.

Get statistics facts

Tool to retrieve fact data for various statistics from Gleap.

Get Statistics Heatmap

Retrieve heatmap data for activity patterns in Gleap.

Get Statistics Lists

Tool to retrieve statistics list data from Gleap.

Get Statistics Raw Data

Tool to retrieve raw statistics data from Gleap.

Get Tickets By Session Query

Find tickets by session query parameters such as email, userId, phone, or custom data.

Get Tickets Export

Export tickets from Gleap project with optional filtering and sorting.

Get Tickets Export Fields

Retrieve available fields for ticket export from Gleap.

Search Tickets by Term

Search for tickets using a text search term in Gleap.

Get Tickets Count

Tool to get the total count of tickets in a Gleap project.

Get current user's permissions

Tool to retrieve the current user's role permissions.

Get users unified inbox

Retrieves tickets from the unified inbox for the authenticated user.

Get users unified inbox ticket

Retrieves complete details for a specific ticket from the unified inbox by its ID.

Identify or update user

Identify or update a user's information in Gleap.

Import session

Import user sessions into Gleap for tracking and analytics.

Import sessions from Intercom

Import user sessions from Intercom into Gleap.

Indicate user typing

Tool to indicate that a user is typing in a ticket conversation.

Indicate user viewing

Tool to indicate that a user is viewing a ticket.

Link a Ticket

Tool to link a ticket.

Mark Survey Responses as Read

Tool to mark all survey responses as read for a given survey.

Merge tickets

Tool to merge multiple tickets into a single target ticket in Gleap.

Post a comment on a bug

Tool to post a comment/message on a bug or ticket in Gleap.

Create Engagement News Article

Tool to create a new engagement news article in Gleap.

Create Engagement Survey

Tool to create a new survey in Gleap.

Create WhatsApp Engagement Message

Tool to create a new WhatsApp message in Gleap for user engagement.

Reassign all tickets to user

Tool to reassign all tickets to the authenticated user.

Resubscribe a Session

Tool to resubscribe a session.

Search for sessions

Search for sessions in Gleap using various filter criteria.

Search messages

Search messages in Gleap by search term.

Search sessions by index

Search for sessions in a project using the session search index.

Send Engagement Email Preview

Tool to send a preview of an engagement email to specified email addresses.

Send ticket transcript

Tool to send ticket conversation transcript to multiple email addresses.

Snooze a Ticket

Tool to snooze a ticket for a specified duration.

Suggest FAQ from message

Tool to suggest a FAQ from a message.

Toggle Collection Publish Status

Tool to toggle the publish status of a help center collection.

Track events

Track custom user events in Gleap for analytics and user behavior monitoring.

Unarchive a Ticket

Tool to unarchive a ticket.

Unlink a Ticket

Tool to unlink a ticket.

Unsubscribe sessions

Tool to unsubscribe one or more user sessions from communications.

Update AI Content by Content ID

Tool to update AI content by content ID.

Update a team

Tool to update an existing team.

Update a ticket

Tool to update an existing ticket/bug in Gleap.

Update a User for a Project

Tool to update a user’s role in a project.

Update Chat Message

Updates an existing chat message in Gleap by its ID.

Update a Checklist

Tool to update an engagement checklist by its ID.

Update Engagement Banner

Tool to update an engagement banner.

Update Engagement Cobrowse

Tool to update an existing cobrowse product tour.

Update Engagement Email

Tool to update an existing engagement email.

Update Engagement Modal

Tool to update an existing engagement modal.

Update Engagement News

Tool to update an engagement news article.

Update Engagement Product Tour

Tool to update an existing product tour.

Update Engagement Push Notification

Tool to update an existing push notification.

Update Engagement Survey

Tool to update an existing engagement survey in Gleap.

Update Engagement Tooltips

Tool to update an engagement tooltip.

Update Engagement WhatsApp Message

Tool to update an existing engagement WhatsApp message.

Update Helpcenter Collection

Tool to update a help center collection.

Update help center redirect

Tool to update an existing help center redirect.

Update message template

Tool to update an existing message template in Gleap.

Update project

Tool to update a Gleap project's configuration including name, description, notification settings, and feedback tags.

Update QA Answer

Updates an existing QA answer/snippet in Gleap.

Update a session

Tool to update an existing session in Gleap.

Update user

Tool to update a user's profile information including name, availability, profile image, onboarding status, and notification settings.

Vote for ticket

Tool to vote for a ticket in Gleap.

SETUP GUIDE

Connect Gleap MCP Tool with your Agent

1

Install Composio

typescript
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp
Install the Composio SDK and Claude Agent SDK
2

Create Tool Router Session

typescript
import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });

console.log("Creating Tool Router session...");
const { mcp } = await composio.create('your-user-id');
console.log(`Tool Router session created: ${mcp.url}`);
Initialize the Composio client and create a Tool Router session
3

Connect to AI Agent

typescript
import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText, stepCountIs } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: mcp.url,
    headers: { 'x-api-key': 'your-composio-api-key' }
  }
});

const tools = await client.tools();

const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{ role: 'user', content: 'Show all chat messages from today' }],
  stopWhen: stepCountIs( 5 )
});

console.log(`Agent: ${text}`);
Use the MCP server with your AI agent
SETUP GUIDE

Connect Gleap API Tool with your Agent

1

Install Composio

typescript
npm install @composio/openai
Install the Composio SDK
2

Initialize Composio and Create Tool Router Session

typescript
import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');
Import and initialize Composio client, then create a Tool Router session
3

Execute Gleap Tools via Tool Router with Your Agent

typescript
const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'Archive ticket after confirming resolution status'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);
Get tools from Tool Router session and execute Gleap actions with your Agent

Why Use Composio?

AI Native Gleap Integration

  • Supports both Gleap MCP and direct API based integrations
  • Structured, LLM-friendly schemas for reliable tool execution
  • Rich coverage for reading, writing, and querying your Gleap data

Managed Auth

  • Built-in OAuth handling with automatic token refresh and rotation
  • Central place to manage, scope, and revoke Gleap access
  • Per user and per environment credentials instead of hard-coded keys

Agent Optimized Design

  • Tools are tuned using real error and success rates to improve reliability over time
  • Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

  • Fine-grained RBAC so you control which agents and users can access Gleap
  • Scoped, least privilege access to Gleap resources
  • Full audit trail of agent actions to support review and compliance
FAQ

Frequently asked questions

Yes, Gleap requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

Yes! Composio's Tool Router enables agents to use multiple toolkits. Learn more.

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. Learn more.

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

Start with Gleap.It takes 30 seconds.

Managed auth, hosted MCP servers, and every Gleap tool your agent needs.Free to start.

Start building