How to connect BotPenguin to Claude Cowork

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks. This guide walks you through the easiest and most secure way to connect your BotPenguin account to Cowork via Composio Connect, enabling it to list unresolved BotPenguin customer conversations, create BotPenguin contact for new lead, summarize recent BotPenguin chat conversations, and more such actions on your behalf without compromising your account security.

BotPenguin logoBotPenguin
Api Key

BotPenguin is an AI chatbot platform for customer messaging, contacts, and conversations. It helps teams manage bot-led support and lead engagement across channels.

6 Tools

Introduction

Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks.

This guide walks you through the easiest and most secure way to connect your BotPenguin account to Cowork via Composio Connect, enabling it to list unresolved BotPenguin customer conversations, create BotPenguin contact for new lead, summarize recent BotPenguin chat conversations, and more such actions on your behalf without compromising your account security.

Also integrate BotPenguin with

Connecting BotPenguin to Claude Cowork

1. Open Customize

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

2. Add the Composio MCP server

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

3. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Cowork

4. Connect your BotPenguin account

Back in Cowork, ask the agent to connect to BotPenguin or give it any BotPenguin-related task.

For example, ask Cowork to:

  • "List unresolved BotPenguin customer conversations"
  • "Create BotPenguin contact for new lead"
  • "Summarize recent BotPenguin chat conversations"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Cowork, and your BotPenguin account is ready to use.

What is Claude Cowork?

Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools.

With Composio Connect, Cowork can securely access apps like BotPenguin through MCP without you sharing account credentials directly with the agent.

What is the BotPenguin MCP server, and what's possible with it?

The BotPenguin MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your BotPenguin account. It provides structured and secure access to your contacts, segments, WhatsApp bots, and message templates, so your agent can import contacts, review inbox contacts, inspect segments, find WhatsApp bots, and retrieve template details on your behalf.

  • Bulk contact imports: Have your agent import groups of contacts into BotPenguin for future customer messaging.
  • Inbox contact reviews: Let the agent list inbox contacts and filter them based on whether they have interacted with a bot.
  • Contact segment insights: Direct your agent to list configured segments, review their filters, and check how many contacts each one contains.
  • WhatsApp bot and template discovery: Instruct your agent to find available WhatsApp bots and list the message templates associated with a selected bot.
  • Template field preparation: Have your agent retrieve the dynamic fields required to complete a BotPenguin WhatsApp template.
TOOLS

Supported Tools

Every BotPenguin action and event your agent gets out of the box.

Get Template Dynamic Fields

Return the dynamic key-value fields required by a BotPenguin WhatsApp template.

Import Contacts

Import contacts in bulk into BotPenguin.

List Inbox Contacts

Return one page of BotPenguin inbox contacts filtered by whether the contact has interacted with a bot.

List Segments

List the contact segments configured in the connected BotPenguin account, including each segment's filter definition and contact count.

List WhatsApp Bots

List WhatsApp bots available to the connected BotPenguin account for use with plugin template tools.

List WhatsApp Templates

List WhatsApp templates available to a BotPenguin bot.

FAQ

Frequently asked questions

With a standalone BotPenguin MCP server, the agents and LLMs can only access a fixed set of BotPenguin tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from BotPenguin and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right BotPenguin tools.

Yes, absolutely. You can configure which BotPenguin scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your BotPenguin data and credentials are handled as safely as possible.

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